The Sale of Goods Act 1979, a laymans view.

When products that you have paid for stop working within a short time of buying them its pretty annoying having the assistant at the shop turn round and say that you have no come back. I have looked into the subject a little and it seems that for all of us hard done by consumers in the UK that we may actually have some right after all. A beautiful little act was passed called the sale of goods act 1979 which helps consumers have a say against poor quality products and miss sold items.

That goods correspond with the description is a fairly important one with more and more of us buying online, this can be seen used heavily on sites such as eBay where someone will give the impression of an item, for instance a piece of expensive software and then sell the buyer a copy that is a training version or educational package. This catches those people out that rush to buy a product without fully checking what the product actually is, these sellers will clearly write that it is a training disc but due to peoples need for a bargain or perception of the product buy without reading closely. In this case unless the description has been in some way misleading you are up the river without a paddle.

As with most things if you are offered an item for what seems like a very low price you should be asking the question what is wrong with this product. If on the other hand you bought a product at market price and the item did not perform how an average product of that price should have then you have every right to take that item back to the retailer and ask for either a replacement or your money back.

Something that I did not realise is that when buying a product, if you state what you need the item for and the seller sells you something that is unable to achieve that for you, then you have every right to take that product back as not being fit for purpose as long as it is reasonable for the buyer to rely on the sellers expertise.

By this if you have bought something from someone at the store that clearly does not know what they are talking about and you go on trust or some other instinct to buy said item. you have no real come back saying that you were miss sold the product as you did not really put the effort in to find out if the product you were buying was going to work for what you needed it for in the first place.

I think the main moral of the above is do your homework before you buy anything and ask the person lots of questions to make sure that the item or service will achieve what you want. Alternatively if you find yourself in a difficult position where there seems to be no comeback speak to Wiltshire Solicitors and let them take up your cause. This is buy no means a complete look at the sale of goods act and if you want to know more speak to a local solicitor to clarify the the mystery that is the sale of goods act 1979.

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